Privacy Policy

1. Introduction & About 88 STUDIOS

This Privacy Policy explains how 88 STUDIOS (“we”, “us”, or “our”) collects, processes, protects, and stores information when you play Playce on iOS or Android, or access our website (88studios.net) and associated online services (collectively, the “Services”).

88 STUDIOS is an independent game development studio project and brand, not an incorporated company (such as an LLC, Inc., or Ltd.). We operate the Playce services with a strong commitment to privacy, data minimization, and player safety.

If you have questions, feedback, or requests regarding this Privacy Policy or your personal information, contact our privacy contact directly at: support@88studios.net.

2. Age Restriction & Protection of Minors (13+)

Playce is strictly designed and operated for players who are 13 years of age or older. Playce does not provide a parental consent verification flow or parent-managed minor accounts.

• We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 13.
• When asked to declare age or verify account status, users must provide truthful information. Do not falsify your age.
• If we learn or have reason to believe that we have collected personal data from a child under 13 without lawful authorization, we will immediately disable the account and delete or anonymize all associated personal information.

Parents or guardians who believe their child under 13 has registered an account may contact us at support@88studios.net for expedited account removal.

3. Information We Collect & Sources

We collect information directly from you, automatically through your device and gameplay, and from authorized platform authentication providers:

4. Purposes & Legal Bases for Processing

We use collected information strictly for operational and legitimate service needs:

• Service Delivery: Operating multiplayer matches, maintaining real-time matchmaking, synchronizing player inventories, and delivering chats and social features.
• Account Authentication: Verifying player identity via Apple or Google Single Sign-On and maintaining session state.
• Integrity & Fair Play: Detecting and mitigating unauthorized modifications, cheats, exploits, botting, network manipulation, and toxic behavior to ensure a safe and competitive game environment.
• Safety & Moderation: Enforcing our Terms of Service and Community Rules, screening text for prohibited harassment or security risks, and moderating player-submitted profile pictures and clan names.
• Customer Support: Troubleshooting bugs, assisting players with account issues, and resolving billing entitlement disputes.
• Legal Compliance: Meeting statutory reporting obligations, responding to lawful governmental inquiries, and defending legal claims.

5. Access Controls & Security Measures

Internal access to player data is restricted on a need-to-know basis for customer support, system operations, and moderation review.

We employ reasonable administrative and technical safeguards (such as encrypted data transmission via TLS and access permissions) to protect player information.

Please note: while we maintain security practices, no method of digital transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security against unauthorized intrusions or unforeseen exploits.

6. Third-Party Processors & Disclosures

We do not sell, rent, or trade your personal information. We share information with service providers who assist us in operating Playce where necessary:

• Apple Inc. (Apple Sign-In & App Store): Used for single sign-on authentication and in-app purchase processing on iOS devices.
• Google LLC (Google Sign-In & Google Play): Used for single sign-on authentication and in-app purchase billing on Android devices.
• OpenAI, LLC (OpenAI Moderation API): Where implemented, our backend utilizes the OpenAI Moderation endpoint (omni-moderation-latest) specifically to evaluate support communications and staff message safety against abusive, violent, or sexually explicit content. In-game player chat is not routinely sent to OpenAI. Under OpenAI’s current API data policies, customer data submitted via the API is not used to train OpenAI models by default, though data may be temporarily retained by OpenAI for abuse monitoring in accordance with their standard platform terms.

7. Data Retention & Account Deletion

We retain personal data only for as long as your Playce account is active or as necessary to fulfill operational, safety, or legal needs:

• Active account data, profile details, and inventory records are maintained while your account remains in good standing.
• Temporary match telemetry and transient network logs are rotated and purged periodically.
• Upon verified account deletion, personal identifiers, profile pictures, and social associations are permanently removed or irreversibly anonymized within a reasonable period or timeframe required by applicable law.
• Any unspent Plax balances and unlocked digital items associated with a deleted account are permanently lost.
• Narrowly necessary records (such as purchase transaction tokens for financial dispute and tax records, or account identifiers associated with severe violations to prevent ban evasion) may be retained strictly as required by law or legitimate security needs, and no broader than necessary.

For detailed instructions on how to request the permanent deletion of your account and associated personal data, visit our dedicated Account Deletion Page.

8. Your Privacy Rights

Depending on your location and jurisdiction (including under European GDPR, UK GDPR, California CCPA/CPRA, and other applicable privacy statutes), you have statutory rights concerning your personal data:

• Right of Access: You may request confirmation of whether we process your data and obtain a copy of that data.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure (“Right to be Forgotten”): You may request the deletion of your account and associated data.
• Right to Restrict or Object to Processing: You may object to or request restrictions on certain types of data processing.
• Right to Data Portability: You may request an export of data you have provided to us in a commonly used, machine-readable format.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, contact us at support@88studios.net. We will verify your identity before processing the request to ensure account security.

9. International Data Processing

Because Playce is an international multiplayer game, data collected from players may be stored and processed on cloud servers located outside your country of residence. Where we transfer data across borders, we take reasonable technical and contractual measures to ensure that your information receives an adequate level of data protection in accordance with applicable laws.

10. Governing Law Baseline

This Privacy Policy is governed by the laws of Azerbaijan (where 88 STUDIOS operation is based), without prejudice to mandatory statutory consumer and data privacy protections provided by the laws of your country of habitual residence.

11. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our gameplay features, technical infrastructure, or legal requirements. When updates occur, we will revise the “Last Updated” date at the top of this document. Continued use of Playce following updates indicates your acknowledgment of the revised policy.