88 Studios
Data Rights & Account Management

Delete Your Playce Account

Submit an external account deletion request or review our policy regarding the deletion of your account and personal data, in alignment with Google Play User Data policies and Apple App Store guidelines.

Last Updated: October 7, 2026•88 STUDIOS

Permanent and Irreversible Action

Deleting your Playce account permanently removes your profile, matchmaking statistics, clan memberships, and friends list. Any unused virtual currency (Plax) and unlocked digital goods (character skins, cosmetics) are permanently forfeited upon voluntary account deletion and cannot be recovered.

1. Submit an External Account Deletion Request

You can draft and submit an account deletion request using the form below. To protect players from unauthorized account wipeout, requests are verified manually by our support team via registered contact details before data is erased.

Visible in your in-game profile. Support staff rely on Player ID rather than raw account credentials.

Used solely to verify ownership and communicate regarding this deletion request.

Dispatched directly to support@88studios.net for manual verification.

Alternative: Direct Email Inquiry

You can also email support@88studios.net directly with subject “Account Deletion Request” and your Player ID.

2. In-App Account Deletion (Mobile Product Requirement)

App Store Guideline 5.1.1(v) & Mobile Client Implementation

To comply with Apple App Store Guideline 5.1.1(v) and Google Play store requirements, a dedicated in-app account deletion mechanism is a mandatory product requirement for the Playce mobile game client.

In the mobile app, players will be able to navigate to Settings → Account → Delete Account to initiate complete account deletion directly from within the application. Until the mobile client is published, players can submit requests through this external web process or via support.

3. Verification & Processing Timeframe

To protect players from malicious deletion attempts or compromised accounts, our support team manually reviews each request before processing.

  • Verification: Support staff verify ownership using the Player ID and contact details provided.
  • No Fully Automated Deletion: Deletion is not fully automated at this stage; human verification ensures unauthorized third parties cannot wipe player accounts.
  • Timeframe: Verified deletion requests are executed within a reasonable period or timeframe required by applicable law.

4. What Data Is Deleted vs. What Is Retained

We adhere to strict data minimization principles when executing account deletions:

Data Permanently Deleted / Anonymized

  • Single Sign-On authentication mapping
  • In-game display name and custom avatar image
  • Friends lists and party invitations
  • Clan ownership and membership ties
  • Direct message histories
  • Virtual currency balances (Plax) and cosmetic inventories

Narrowly Retained Records (Legal & Security)

  • Purchase Receipts: Transaction tokens from Apple or Google strictly required for tax, accounting, and audit compliance.
  • Security Records: Pseudonymized account identifiers associated with severe violations (such as confirmed tampering or egregious safety threats), retained strictly as necessary to enforce active penalties and prevent ban evasion.
  • Aggregated Telemetry: Anonymized match stats stripped of any link to player identity.

5. Need Assistance?

If you have questions about the account deletion process or need to inquire regarding an existing request, please contact:

88 STUDIOS Player Support

Email: support@88studios.net

Please mention “Account Deletion Inquiry” along with your Player ID.

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